Your Brand is Always on, Make sure it is always on Brand

Always on
Listings

Always on
Reputation

Always on
Ads

Always on
Social

Always on
Bookings

Leading global brands
trust Social Places.

Fully Managed Service Offering Across
Multiple Product Suites

  • Setup listings across platforms
  • Local SEO
  • Location Management Dashboard
  • Location Updates Workflow
  • Rogue Page Finder
  • Duplicate Suppression
  • Website Store Locator
  • Google Offers
  • Omni Channel Chat
  • Brand & Store Reporting

 

  • Omni Channel Customer Care
  • Aggregate reviews
  • Customer Response Templates
  • AI sentiment Categorization
  • AI Red Flagging
  • Customized Workflows
  • Conversational Chat Bot
  • Facebook Community Management
  • Email & Website integration
  • Customized Feedback Forms
  • Brand & Store Reporting
  • Full Funnel Optimization
  • Granular Audience Targeting
  • Omni Channel Reporting Dashboard
  • Paid Media across all digital channels
    • Social
    • Search
    • Audio
    • Video
    • Email
    • Sms
    • & More
  • Asset Bank
  • Pre-Approved Content
  • Content Approval Workflows
  • Omni Channel Chat
  • Customer Data Platform
  • Create User & Customer Segments
    Assign Budget per User
  • Brand & Store Reporting
  • Schedule Content
    • Facebook, Email and SMS

 

  • White Labelled customer widgets
  • Customized Notification for managers and customers
  • Easily assign tags to VIP’s or No shows
  • Print or Export Reservations
  • Track conversions & ROI
  • Create a customer database
  • Reporting on a brand & Store level

 

 

 

LOCATION PAGES

REVIEWS

COUNTRIES

GOOGLE

FACEBOOK

TRUSTPILOT

“I’ve worked with Social Places for the past year and am very happy with their quality of work output and service. The talent in their team is of a high standard. No task is too big and no detail is too small. I would highly recommend Social Places.”

 

Jade Abbott

“The Social Places team are incredible to work with. They are on the ball. Super efficient. Professional and they know their stuff. They helped us grow our client database with good quality leads which (easily) converted into paying customers.”

 

Gregory Player

“Social Places has been great to help us verify our locations, update it & ensuring that up to date info is always available for our customers. They are effective & helpful and always available to assist at the drop of a hat.”

 

Jo-Mari Bosman

“We’ve been working with Social Places for a number of years and have enjoyed reliable and consistent service from their fast-growing team. They have met every request or brief head-on, and have also challenged our thinking in the best way possible. No hesitation in referring them for high-quality work, at a great cost, and with quick turn around time.”

 

Danielle Kruger

“We’ve been working together with Social Places for a while now and the team have been nothing but a joy to work with. Always ready with solutions to our business problems and always assisting with a friendly and approachable demeanour. World-class service from and an exceptional team with an exceptional product suite.”

 

Khanya Fingo

The local word

Why the customer review is so important for your small business

Ever wanted to leave an online review on a business you recently used but hesitated? Well, this survey reveals just how valuable your opinion is. The annual online review survey results, released on Thursday by marketing technology firm Social Places, uncovered that...

Key findings from the SA Annual Online Review Survey 2020

Social Places has released its first Annual Online Review Survey results, which show that South African consumers are well up to speed with their international counterparts regarding online reviews and local messaging. The report underscores how increasingly important...

How AI is helping brands manage their online reputation

The use of artificial intelligence (AI) and machine learning is on the rise, but it's important to know which reputation management processes should and shouldn't be automated. AI, using natural language processing (NLP) models, allows computers to understand and...