GoReview is a comprehensive and fully customisable reputation management portal which includes live customer feedback, a streamlined workflow, aggregated social reviews, sentiment analysis and CRM feedback.
84% of people trust online reviews just as much as a personal recommendation (vs 80% in previous years)
7/10 consumers will review a business if they’re asked to
91% of consumers now actively read online reviews
59% of consumers look at 2 to 3 review sites before they make a decision about a business
88% of users say that online reviews influence their buying decisions
GoReview Reports and Analytics
Pulling of sentiment and customer feedback for your business on a brand or store level, allowing you to easily compare and identify stores’ strengths and weaknesses.
In store customer feedback tool
GoReview’s in-store customer feedback tool gives customers access to your uniquely branded mobi-site where they can leave positive or negative ratings. Negative ratings will be kept offline and managers are immediately notified via sms and email.