GoReview

GoReview is a comprehensive and fully customisable reputation management portal which includes live customer feedback, a streamlined workflow, aggregated social reviews, sentiment analysis and CRM feedback.

84%

84% of people trust online reviews just as much as a personal recommendation (vs 80% in previous years)

70%

7/10 consumers will review a business if they’re asked to

91%

91% of consumers now actively read online reviews

59%

59% of consumers look at 2 to 3 review sites before they make a decision about a business

88%

88% of users say that online reviews influence their buying decisions

GoReview Reports and Analytics

Pulling of sentiment and customer feedback for your business on a brand or store level, allowing you to easily compare and identify stores’ strengths and weaknesses.

In store customer feedback tool

GoReview’s in-store customer feedback tool gives customers access to your uniquely branded mobi-site where they can leave positive or negative ratings. Negative ratings will be kept offline and managers are immediately notified via sms and email.

Social Places Customer Feedback Tool

Test our Customer Feedback Tool below

Ensure negative instore experiences are kept offline and dealt immediately.

Scan or click to rate our service.

Monitor and manage reviews from a variety of social platforms